040 696 39 10 30 info@uptain.de


Reduce shopping cart abandonments by 70%. With situational appropriate and personalized Exit Intent popups.

Recognize reasons for the abandonment. Support undecided visitors just before they leave – even on mobile devices.

Without annoyance factor. Increase conversion rate. Increase sales.

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Your benefits

With uptain you can use the traffic on your website from the first minute to perform better.

Increase conversion by 70%

Increase your conversion rate easily by recovering an average of 30% of your out-of-commerce purchases.

More satisfied customers

Achieve particularly high response rates and long-term customer loyalty with our individually customized and service-oriented customer communication.

10% more sales

With the help of our solutions, you can increase your sales sustainably by up to 10%.

„With uptain, we’ve been able to turn over 30% of cart abandoners into customers. A simple and personal way to attract and retain customers loyalty to the brand.“

„With uptain, we’ve been able to improve our conversion rate by 21% and cutting advertising costs by 15%.“


„With uptain-Activation and uptain-Mails we win back an average of 31% of the shopping cart abandoners. This results in a significant increase in sales for us.“


„Thanks to the plugin, the solution was live in a few minutes. Since then, the intelligent control of the messages has led to more satisfied customers and a higher conversion rate.“



uptain uses real-time data processing to quickly and effectively respond to cart abandonments.

The visitor gets to your website and browses for a while.

At the same time, the uptain® ALGORITHM processes numerous data to identify potential problems.

Shortly before leaving the website, an individually customized activation popup appears, which addresses the reason for the abandonment of the visitor and supports him in the further purchasing process.

Function on mobile devices

The customized and appropriate on-site activations also transform mobile visitors into paying customers - in line with Google's policies.

Key Features

uptain offers a various possibilites to increase your onlineshop's performance.

Increase Shopping Cart Value

Increase your average shopping cart value by displaying a voucher to price-sensitive abandoners and linking this voucher to a minimum cart value. Best Practice: Display the voucher as soon as the customer has an item in the shopping cart with the condition shopping cart greater than „1“, but when creating the voucher specify the condition that the minimum order value is above the average shopping cart value. Attention: Please tell your customers in the footnote which conditions have to be fulfilled for the voucher to be valid.

We recommend to create different vouchers at the same time in order to reach price-sensitive customers and to let the uptain® ALGORITHMUS optimize the communication.

Reduce cancellations on any pages and Shopping Cart Abandonments

Reduce shopping cancellations on any pages and in the cart at own will. Limit the popup display to the desired pages by selecting a certain page with the condition URL contains (e.g. contains /shoes or /checkout) or exclude certain pages with RegEX expressions for which you do not want any function.

We recommend not to limit this condition and to let the uptain® ALGORITHM automatically optimize the communication for your online shop.

Select customer groups

Easily set up a custom display according to a customer group by personalizing the display for new customers, existing customers, merchants, internal, etc. with the condition Customer group contains or does not contain. Attention: The abbreviations for the respective customer groups differ from shop system to shop system.

We recommend that you use this function to differentiate between B2B and B2C vouchers when addressing price-sensitive customers and to offer a differentiated service variant for retailers and other customers.

Convince new customers

Use the conditions Revenue less than to only address new customers and show no function to your existing customers who have long been convinced of your product. The same conditions can also logically be used to address resellers.

Individualize campaigns

With the condition URL Parameter gclid not empty you can restrict the function of uptain to customers who referred from a Google Adwords campaign. With the general function URL parameters you can also react to other campaigns and query different parameters on the page.

We recommend not to limit this condition and to let the uptain® ALGORITHM automatically optimize the communication for your online shop.

Grow E-Mail list

With this new feature, you can grow your email list effortlessly, automatically, and intelligently. Sounds too good to be true? Let the uptain® ALGORITHM decide for you which user this function will work out. If the algorithm detects potential interest in a login, the second step distinguishes how this customer will be addressed. You can choose between incentives or FOMO (fear of missing out).

In order to be able to use this new function, simply contact your contact person at uptain.

Whatsapp Integration

Let users in need of service know shortly before leaving the site that their request is important and that you can respond quickly and easily to any type of question via whatsapp chat. This feature is especially popular on mobile devices.

Simply create an individual popup and use the scheme /country code + telephone number for the link: https://wa.me/4917812345678

Chat Integration

Let users in need of service know shortly before leaving the site that their concern is important and that you can respond quickly and easily to any type of question via chat.

We recommend to minimize the chat by default and to open the chat window only with a JavaScript integration if necessary by the customer with one click. Depending on the chat provider, different commands can be found on their support pages.

Restrict Categories

Close or restrict the function of uptain to certain categories with the condition URL contains or does not contain. For example, customers who are in the SALE do not receive price discounts or customers who are in the contact form do not receive service messages.

Be creative

Within Freetext you can let your creativity run wild and convince shopping abandoners with individual messages. Create temporary offers, inform about promotions, show the nearest branches or link to your loyalty program.

Individual Designs

In the shop configuration area, you not only set up the rules for the uptain® ALGORITHM, but can also come up with an individual design. Each element of the popup can be individualized and even the desired fonts can be loaded.

The uptain® ALGORITHM

Strengthen the customer experience with Abandonment-Mails and help your customers buy.

Optimize the recovery of cart abandoners based on smart computing, big data benchmarks, and automated A / B testing. More…

Strengthen customer experience

Strengthen the customer experience with Activation-Popups and help your customers to buy.

Intelligent Presentation
uptain recognizes the problem of each individual.
Personalized Content
Depending on the website visitors and reason for abandonment, a distinction is made between individual vouchers and telephone, whatsapp or e-mail service.
Customized design
The Activation-Popups suit to your website in terms of color, font, and communication type.
Mobile Responsive
Activation-Popups are also compatible with mobile devices and therefore reach even more shopping cart abandoners.
Cross-Device Tracking
Our technologies take the customer journey across the various devices of your end customers into account - including new and existing customers.
Operatingsystem- and Browser independent
The uptain Activation-Popups run on all operating systems and browsers.
We recognize that the visitor is about to leave the page and there for a situational appropriate activation popup. If the customer does not interact with the popup or simply cancel it, we could not prevent the abandonment.
However, if the customer responds positively, by calling the displayed telephone number, we would like to ask that as soon as possible. Our experience shows that all service requests can not always be answered directly.
All details will be in the login area with the necessary details such as time, shopping cart value, order number etc. and can be checked accordingly.


Benefit from our templates and forms of communication. Optimized by our uptain® ALGORITHM using anonymized, cross-shop data analysis and automated A / B testing. You only specify the rules of optimization. Define your own conditions and the corporate identity effortlessly in the personal login area.


Case Study


Case Study

Shopping Cart Abandonment - the Unattended Potential


Annoyance factors in e-commerce



  • Fair pricing: You decide which pricing model suits you - success-based or monthly flat-fee.
  • Fast integration: Even people without programming skills can do the integration quickly and easily in just 30 minutes.
  • Experience successes live: With our individual live dashboard you always have a transparent overview of the recovery of your customers (eg number, revenue, countries, language etc.).

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