040 696 39 10 30 info@uptain.de

Consideration of the GDPR

You can use our solutions in accordance with national and European privacy policies. In addition, uptain ensures data security through secure data management, encrypted data transmission and the server location Germany.

data protection

We are happy to assist you in using our solutions in complete compliance with GDPR.

Order processing / DSGVO

uptain acts as an order processor for you. As a result, uptain is not "third party" in the sense of the data protection laws (including GDPR) and may therefore process personal data for you.

Legal e-mail delivery

E-mails are only sent to customers who have given a corresponding double opt-in (DOI) or are covered by § 7 (3) UWG. uptain uses only the personal data transmitted by our customers (eg e-mail addresses).

right to object

According to Art. 21 GDPR, users have the option of terminating the processing of their personal data even after prior consent. We provide an exemplary data protection text with opt-out function.

data security

We attach great importance to the security of your data.

Secure data management

The servers used are furnished according to current security standards and protect all data against unauthorized access.

Encrypted data transmission

The transfer of all data from the online shop to the servers used is always encrypted using randomized IDs.

Server location Germany

The servers used are located in Frankfurt and are therefore subject to the security and data protection laws in Germany.

uptain Cookies and Local Storage

Useful information about data processing with cookies and local storage entries.

What are Cookies?

Cookies are small text files that are stored on the respective devices in the browser. A distinction is made between necessary, performance, functional and marketing cookies. Prominent functions are, for example, the saving of the shopping cart during online shopping or the analysis of user data on a website. 

What is Local Storage?

A Local Storage entry is the process of storing data locally in the browser cache of the end customer on the shop domain, which continues to exist and can be read even after the browser window is closed. Prominent functions here are, for example, saving the progress of streaming a Netflix series or the preferred language. 

 

 

uptain Cookies

uptain sets functional First Party Local Storage entries and Session Storage entries in the browser cache of the end customer on the shop domain, for example to store the visited pages of a session and to block the outbound delivery of uptain products if desired by the end customer. Third parties cannot access this data. The data will not be disclosed to third parties and will not be used for advertising purposes. You will find a list of the entries used in the following table.

Name
Purpose
Type
__up_blocked Opt-Out Entry First Party Local Storage Entry
__up_cid Client ID First Party Local Storage Entry
__up_data User behaviour data First Party Local Storage Entry
__up_sid Session ID First Party Local Storage Entry
__up_tc A/B-Test Group First Party Local Storage Entry
*__up_pop_block Blocking of all popups First Party Local Storage Entry
1__up_pop_block Blocking Popups Type 1 First Party Local Storage Entry
2__up_pop_block Blocking Popups Type 2 First Party Local Storage Entry
3__up_pop_block Blocking Popups Type 3 First Party Local Storage Entry
4__up_pop_block Blocking Popups Type 4 First Party Local Storage Entry
5__up_pop_block Blocking Popups Type 5 First Party Local Storage Entry
6__up_pop_block Blocking Popups Type 6 First Party Local Storage Entry
history_trigger_stack Visited pages of the session First Party Local Storage Entry
__up_history_trigger_stack Visited pages of the session First Party Session Storage Entry
__up_tid Tab ID First Party Session Storage Entry
uptain_preview_mode Preview Mode First Party Session Storage Entry

The expiry date of the respective entry ends with the deletion of the browser cache or with the expiry of the session.

Information sheet from the Händlerbund

In corporation with our partner, HÄNDLERBUND, we developed an info sheet regarding reaching out to shopping cart abandoners via E-mail.