Consideration of the GDPR
You can use our solutions in accordance with national and European privacy policies. In addition, uptain ensures data security through secure data management, encrypted data transmission and the server location Germany.
data protection
We are happy to assist you in using our solutions in complete compliance with GDPR.
Order processing / DSGVO
uptain acts as an order processor for you. As a result, uptain is not "third party" in the sense of the data protection laws (including GDPR) and may therefore process personal data for you.
Legal e-mail delivery
E-mails are only sent to customers who have given a corresponding double opt-in (DOI) or are covered by § 7 (3) UWG. uptain uses only the personal data transmitted by our customers (eg e-mail addresses).
right to object
According to Art. 21 GDPR, users have the option of terminating the processing of their personal data even after prior consent. We provide an exemplary data protection text with opt-out function.
data security
We attach great importance to the security of your data.
Secure data management
The servers used are furnished according to current security standards and protect all data against unauthorized access.
Encrypted data transmission
The transfer of all data from the online shop to the servers used is always encrypted using randomized IDs.
Server location Germany
The servers used are located in Frankfurt and are therefore subject to the security and data protection laws in Germany.
uptain Cookies and Local Storage
Useful information about data processing with cookies and local storage entries.
What are Cookies?
Cookies are small text files that are stored on the respective devices in the browser. A distinction is made between necessary, performance, functional and marketing cookies. Prominent functions are, for example, the saving of the shopping cart during online shopping or the analysis of user data on a website.
What is Local Storage?
A Local Storage entry is the process of storing data locally in the browser cache of the end customer on the shop domain, which continues to exist and can be read even after the browser window is closed. Prominent functions here are, for example, saving the progress of streaming a Netflix series or the preferred language.
uptain Cookies
uptain sets functional First Party Local Storage entries and Session Storage entries in the browser cache of the end customer on the shop domain, for example to store the visited pages of a session and to block the outbound delivery of uptain products if desired by the end customer. Third parties cannot access this data. The data will not be disclosed to third parties and will not be used for advertising purposes. You will find a list of the entries used in the following table.
Name |
Purpose |
Type |
|---|---|---|
| __up_blocked | Opt-Out Entry | First Party Local Storage Entry |
| __up_cid | Client ID | First Party Local Storage Entry |
| __up_data | User behaviour data | First Party Local Storage Entry |
| __up_sid | Session ID | First Party Local Storage Entry |
| __up_tc | A/B-Test Group | First Party Local Storage Entry |
| *__up_pop_block | Blocking of all popups | First Party Local Storage Entry |
| 1__up_pop_block | Blocking Popups Type 1 | First Party Local Storage Entry |
| 2__up_pop_block | Blocking Popups Type 2 | First Party Local Storage Entry |
| 3__up_pop_block | Blocking Popups Type 3 | First Party Local Storage Entry |
| 4__up_pop_block | Blocking Popups Type 4 | First Party Local Storage Entry |
| 5__up_pop_block | Blocking Popups Type 5 | First Party Local Storage Entry |
| 6__up_pop_block | Blocking Popups Type 6 | First Party Local Storage Entry |
| history_trigger_stack | Visited pages of the session | First Party Local Storage Entry |
| __up_history_trigger_stack | Visited pages of the session | First Party Session Storage Entry |
| __up_tid | Tab ID | First Party Session Storage Entry |
| uptain_preview_mode | Preview Mode | First Party Session Storage Entry |
The expiry date of the respective entry ends with the deletion of the browser cache or with the expiry of the session.
Information sheet from the Händlerbund
In corporation with our partner, HÄNDLERBUND, we developed an info sheet regarding reaching out to shopping cart abandoners via E-mail.