Solution

Comeback emails: your secret weapon for reactivating lost customers

Increase your sales and customer loyalty with targeted, data protection-compliant emails.

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Online Shop Conversion Software Plugin of the Month

Top Rated Conversion Optimisation Software for Online Shops

The advantages of comeback emails at a glance

Winning back inactive customers

Existing customers who have already visited your website but have not been in the shop for a longer period of time are reactivated with the help of an e-mail by arousing curiosity / FOMO or offering vouchers as an incentive.
Increase in sales

As the target group for comeback emails are existing customers, you no longer need to convince them of you or your products. Low expenditure can bring customers back to your shop who have forgotten about you and thus increase sales.
Improving customer loyalty

With comeback emails, you ensure the long-term maintenance of customer relationships and thus strengthen customer loyalty to your company and your brand.
Personalised emails based on triggers and customer behaviour

Comeback e-mails are automated e-mails that nevertheless respond precisely to the case and personality of the respective customer and are therefore effective instead of annoying.

AI FEATURE

Even More Impact with TrueMatch Mails

Activate the new TrueMatch Feature for your trigger emails and automatically generate persuasive, brand-aligned content for comeback and browse abandonment emails — personalized and performance-driven.

➥ REQUEST A TEST EMAIL

Comeback mails tailored to your needs

In our wide range of trigger emails, which also includes cancellation emails and browse abandonment emails, comeback emails offer a unique opportunity to reactivate lost customers and build stronger customer loyalty.

Einfache Integration von Abbrechermails-Software

Warenkorb Abbrecher Emails effizient konfigurieren

You too can achieve outstanding results

To all success stories

Most effective in combination with all variants

Comeback emails are specifically designed to target customers who have not visited your shop for some time. These targeted emails use different triggers to customise the content to the needs and preferences of each customer.

Voucher variant

in percentages & currencies

static & one-off vouchers

customised tonality

Comeback mails with text

proactive customer service

Shop will not be forgotten

lösen FOMO bei Kunden aus

Warenkorbabbrecher-Mail: Beispiele & Vorlagen

Harald Neuner

Die E-Mail nach einem Warenkorbabbruch ist eine effiziente Methode, mit der Shop-Betreiber ihre Abbruchrate reduzieren und gleichzeitig eine starke Kundenbindung aufbauen. Doch aus gutem Grund haben viele Online-Händler offene Fragen bezüglich Aufbau, Inhalt und Layout der E-Mails. Wir zeigen Ihnen, wie erfolgreiche Warenkorbabbruch-Mails aussehen!

Franziska Zora Gieseking

It was important to us that the abandoned cart emails were not only effective, but also GDPR-compliant. With uptain, we get both.

eBusiness

DENIOS AG

eBusiness

DENIOS AG

It was important to us that the abandoned cart emails were not only effective, but also GDPR-compliant. With uptain, we get both.

Markus Viertel

We have been using uptain for over two years now and the abandoned cart emails in particular are extremely effective. Even after a relaunch, uptain was indispensable!

CEO

WiMo GmbH

CEO

WiMo GmbH

We have been using uptain for over two years now and the abandoned cart emails in particular are extremely effective. Even after a relaunch, uptain was indispensable!

Daniel Lopacki

Within an hour we were live with the shopping cart abandonment emails and could see the successes immediately.

Head of E-Commerce

Micro Mobility Systems D GmbH

Head of E-Commerce

Micro Mobility Systems D GmbH

Within an hour we were live with the shopping cart abandonment emails and could see the successes immediately.

Plugin & Registration

download the right plugin for your shop system

create an uptain account easily and free of charge

your shop is connected to uptain within a few minutes

Configuration & Go Live

Log in to your personal uptain customer area

Configure the uptain® ALGORITHMUS with just a few clicks

Simply set up different mail templates

Compatible with your system

Ready to go in minutes with our plugins & integrations.

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Register for comeback mails and off you go!

Creating an account is completely non-binding for you. Newsletter popups always free of charge for your shop. No credit card required.

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Blog – Experts

GDPR: What to consider for Abandoned Cart Emails

Harald Neuner

You want to reactivate shopping cart abandoners with the help of emails and are wondering which legal regulations take effects here? Since email addresses fall under personal data, the GDPR also plays a key role in shopping cart abandonment emails. We will show you exactly what GDPR compliant solutions for…