online customer management
Customer Management in your Online Shop

With a smart customer management in your online shop, targeted measures ensure that you improve customer orientation, increase customer satisfaction, and ultimately create long-term customer loyalty. We present the most important success factors.

  • Blog – Experts
    Konversionsrate
    Conversion rate in email marketing - how to optimise your mailing!

    With effective email marketing, you generate traffic, strengthen customer relationships, acquire new customers and bring shopping cart abandoners back to the checkout. With the conversion rate, you can measure the success of your marketing measures and optimise them in a targeted manner. We show you how!

  • Blog – Experts
    micro conversion
    Micro conversions for your business success

    The goal of a website is to convert prospects to customers, to make a purchase or other action. The so-called macro conversion is usually preceded by many small micro conversions. If you keep an eye on these, you can make targeted optimizations. But what exactly is a micro conversion?

  • Blog – Experts
    productc omparison
    Product comparison table: Creating optimized buying experiences

    A product comparison table is a valuable tool for any e-commerce website. It provides customers with useful information that simplifies the decision-making process and thus conversions. Follow these recommendations to create effective comparison tables.

  • Blog – Experts
    more sales charm pricing
    Use charm pricing to increase sales

    Charm pricing is a widely used pricing strategy that many are familiar with. Because it successfully adapts to persuade consumers to make a purchase, it can be applied to a variety of product categories with outstanding results. Learn how to cash in on the benefits of charm pricing.

  • Blog – Experts
    dynamic pricing
    How to get more conversions with dynamic pricing

    Through detailed analysis of influential marketing data and performance indicators, an effective dynamic pricing strategy can be created to maximize your company's profitability and meet your customers' expectations by generating revenue that guarantees short- and long-term results.

  • Blog – Experts
    personalization ecommerce
    Personalization in e-commerce with exit intent overlays

    Exit intent overlays can be the key to personalizing your online shop and providing your customers with an optimized shopping experience. We give you tips on how to successfully implement exit intent overlay personalization in e-commerce.

  • Blog – Experts
    checkout
    The checkout - what you should pay attention to

    A visitor browses through your online shop and finds exactly what he was looking for. After he has put everything in the shopping cart, he is now on his way to the checkout. And suddenly, the potential customer turns into a shopping cart abandoner. What happened?

  • Blog – Experts
    double optin email
    Double Opt-in Emails: Use of Personalization

    Double opt-in emails offer many opportunities for personalization that enhance the user experience. The application of these tools is highly advisable as the benefits of double opt-in emails help you to take your business to the next level and achieve unparalleled results.

  • Blog – Experts
    payment
    How to choose the right payment options

    Today's customers not only appreciate a large product selection, but also want to be able to freely choose their payment options. This article explains why it is important for online merchants to offer the most common payment options and why this has an impact on the conversion rate.