Approximately 70% of filled shopping carts are abandoned. Discover practical strategies to optimize your online store for better performance and increased sales. Read the article for actionable insights!

The customer retention rate, also known as retention rate or Customer Retention Rate (CRR), is especially helpful when you want to measure repeat purchases, customer retention, and churn accurately. The following guide covers the formula, an example calculation, typical mistakes, and concrete levers for online stores.

E-Commerce Industry Study 2026: Which Sectors Set the Benchmarks? Analysis of Key KPIs and Identification of Structural Success Factors for Online Shops.

This e-commerce study focuses on the development of cart abandonment in the second half of 2025.

Since the end of 2022, ChatGPT has rapidly expanded its reach in Europe and is increasingly being used for product searches and information gathering. Analyses of over one million sessions show that AI-driven traffic is growing in e-commerce, but online shops have so far only tapped into this potential to…

This 2025 e-commerce study shows that Black Friday significantly increases online shop traffic and boosts conversion rates, while only a few customers make repeat purchases.

Klaviyo vs. uptain: Discover which tool drives more revenue for online stores. Features, differences, and strengths at a glance.

This e-commerce study provides a comprehensive analysis of cart abandonment trends during the first six months of 2025.

The e-commerce market is showing growth again after challenging times. But how is the market developing for small online shops?

How advanced is the actual use of AI in e-commerce? This study by uptain reveals for the first time the extent to which online shop operators are using AI in their stores.

E-Commerce study: This study analyses the user behavior of shopping cart abandonment for the first half of the year 2024.